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The first point of contact for Germans who are seeking advice on switching to an alternative to combustible cigarettes is a general medical practitioner, a pharmacist or a dentist. However, according to a survey that was conducted by the market research institute Psyma on behalf of PMI’s German subsidiary, Philip Morris GmbH (PMG), more than half of German dentists feel that they struggle to provide advice to their patients about alternative tobacco products, owing to a lack of information.